Last updated: October 1, 2026

This Refund & Return Policy explains how refunds work for packages and services purchased on GetProJob.com. GetProJob.com is a job placement network and sells only digital services, so there are no physical goods to ship or return.

1. What You Are Buying

Our paid packages give job seekers and employers access to platform features, such as applying to jobs, posting vacancies or featuring a profile, for a set period. Access is activated on your account once your payment is confirmed.

2. Returns

Because our services are digital, we do not accept returns. Once a package is activated, it cannot be handed back or transferred to another account.

3. When You Can Get a Refund

• Duplicate payment: if you were charged more than once for the same order, we will refund the extra payment in full.
• Payment taken but package not activated: if your payment succeeded but your package was not activated and we are unable to fix it within a reasonable time, we will activate it or refund you.
• Technical fault: if a problem on our side prevents you from using the package and we cannot resolve it, you may request a refund.
• Change of mind: you may request a refund within 7 days of purchase, provided you have not used any of the package benefits (for example, you have not applied to any job, posted any vacancy or used any featured listing).

4. When Refunds Are Not Given

• The package has been used in full or in part, or its validity period has ended.
• You did not get an interview, job offer or hire. We do not guarantee any hiring outcome.
• Your account was suspended or closed for breaking our Terms and Conditions.
• The refund request is made after the 7-day period, other than for the faults listed in section 3.

5. How to Request a Refund

Email us at info@getprojob.com with your registered email address, order number, date of payment and the reason for your request. We aim to reply within 3 business days.

6. How Refunds Are Paid

Approved refunds are returned to the original payment method. Once approved, refunds usually take 5 to 10 business days to appear, depending on your bank or card issuer. Refund timing can differ from bank to bank and is outside our control.

7. Cancelling Your Package

You can stop using a package at any time, but cancelling does not by itself entitle you to a refund unless the conditions in section 3 are met.

8. Changes to This Policy

We may update this policy from time to time. The version published on this page applies to purchases made after the date shown above.