Customer Support Agent (German-speaking)

Job Description

Job at a glance

Company	SumUp
Location	Berlin, Germany
Employment type	Not specified by employer
Salary	Not specified by employer
Minimum education	Not specified by employer
Experience	Experience with CRM systems is listed under skills; years of experience not specified
Working days	Not specified by employer
Working hours	Not specified by employer
Openings	Not specified by employer
Medical benefits	Not specified by employer
Travel facility	Not specified by employer
Allowances	Not specified by employer
Visa sponsorship	Not specified by employer
Closing date	Not specified by employer
Job reference	Requisition 3343 (Greenhouse job 8573120002)
Source	SumUp careers – official employer posting

Job overview

SumUp has an open vacancy for Customer Support Agent (German-speaking) in Berlin, Germany. This page summarises the employer posting; the employer page has the full and latest details.

Key responsibilities

• Support German-speaking customers by phone, email, chat and social media
• Handle merchant questions about SumUp’s POS solution
• Work on improving customer-related processes to raise merchant satisfaction

Required skills and requirements

• Excellent verbal and written German and English
• Multitasking and problem-solving
• CRM experience
• Teamwork

Benefits (as listed by the employer)

• Annual learning and development budget of EUR 2,000
• 30-day sabbatical after 3 years
• Referral bonus
• Onsite Berlin office-first setup

How to apply

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You will be taken to the employer official application page. This page is summarised from the employer posting; always check the original for the latest details. GetProJob does not guarantee employment, an interview or a salary.